Where does my pledge money go?
To support the station, replace equipment, maintain the music library, stream the station online, provide student internships and scholarships for jazz students at CSULB, and to help us continue to broadcast jazz and blues as the only jazz and blues station in Los Angeles and Long Beach. 

What is included in my membership?
If you subscribe at the basic membership ($40), you will receive a year’s subscription to the electronic KJazz monthly Guide, a KJazz Club Card which offers discounts at various businesses in the LA and Orange County areas, and you’re eligible for live giveaways.  If pledging $88 or more, the member is eligible for a Thank You Gift.  Part or all of their contribution is tax deductible, depending on whether a thank you gift is received and the value of that thank you gift. 

When will my credit card be charged?
Within a few days of the pledge.  If you are paying in installments, they will be taken from your card within the first week of every month.

How long will it take for me to get my gift?
6-8 weeks, if you pay your pledge in one payment or pay the fair market value for the gift up front.  If you pay in installments it may be as much as three months.   Once we’ve received the fair market value for the gift we will send it out. 

If I want another gift do I have to make an additional pledge at the level required for the gift, (for example, $176 for two KJazz baseball caps each at the $88 level of membership)?
Yes.  We don’t sell our Thank You Gifts separate from membership.

I have already pledged once this year and my membership has not yet expired.  Can I have my membership extended one year from my current expiration date?
Any contributions made within the first 10 months of a one year membership are considered additional contributions for the year and do not extend the membership. 

I pledged during your last drive, and I haven’t received anything.  What should I do?
Please call our Member Services Department at 310-478-5061.  You can also email the department at info@kkjz.org.

I am on my cell phone.  Can you put my name down for those tickets or that gift certificate and I will call back?
NO!  We’re sorry, but for tickets and gift certificates we have to get all your information now.  It’s a first come, first served kind of thing.  You’ll welcome to try back later.  If the tickets/gift certificate you’re interested in is out then we’ll have other things available. 

If I hear another premium on the air later and want to switch, can I do that?
No.  This will have to be done as a separate pledge. 

How do I get a receipt for my donation?
You will receive one in the mail automatically. 

How do I deduct my donation from my taxes?
You will receive a tax receipt in the mail with information and the California State University, Long Beach Foundation tax ID number.

What is the club card and where can I use it?
There’s a list online of the club card merchants.  Go to JazzandBlues.org (we also have a list at the end of the handbook).

How long will it take to get my club card?
4-6 weeks.

How long before the money is taken from my credit card?
Within one to two weeks.  Installments are removed within the first five days of the month. 

How will my pledge show up on my credit card statement?
As “KKJZ / CSULB Foundation”

How long is my membership good for?
One year from the date of the pledge. 

How often can I win tickets from KJazz?
You are eligible again for tickets and other contests 60 days after winning. 

I can’t get the KJazz signal at work/home, how else can I listen?
We are streaming online at jazzandblues.org. 

I own a restaurant/store/company can I donate a gift to the pledge drive?
Depending on when in the drive you call we may not be able to do anything for this drive, but please call 310-478-5061 and we’d be happy work something out for the next drive.  If your business would like to offer a matching pledge, we’d be happy to do that this drive.

I work for a company that will match my contribution.  How do I do that?
Talk to your HR department.  They will have a form for you to fill out.  Unfortunately there is nothing we can do here at KJazz to initiate the process.

Isn’t KJazz owned by a for-profit company now?
No.  The station is still owned by the California State University, Long Beach Foundation, a non-profit organization.  KKJZ Fundraising, Inc. is responsible for the fundraising process but the proceeds still go to support KJazz.   KKJZ Fundraising, Inc. is a registered commercial fundraiser that conducts fundraising activities on behalf of the California State University, Long Beach Foundation for the benefit of KKJZ.  Please note that registration does not imply endorsement of KKJZ Fundraising, Inc.

What was that song I heard 2 hours/days/weeks ago?
All our playlists are archived on our website.  Go to jazzandblues.org/programming/playlists to check them out.

Is it fun to volunteer at KJazz?
YES!  (At least we hope that’s your response.  If not, let us know what we can do better.)

How do I sign up to volunteer?
Send an email to volunteer@kkjz.org.  You’ll be emailed back with information. 

I’m a musician; will KJazz play my music on the air?
You can submit a copy of your cd to the station and the DJs check it out.  You can look up your music on our playlists to see if it’s been played.

Mail your cd to:
KKJZ
1288 N Bellflower Blvd
Long Beach, CA 90815

May I speak with one of the DJs?
During the drive they are too busy to take calls.  But you’re welcome to call during normal programming. 

May I request a song?
During the drive the DJs must stick to a strict schedule and cannot take requests.  During normal programming you can call the KJazz main office number at 562-985-2999 and make a request with the receptionist during regular business hours.